Your sign-in code didn't arrive or isn't working

Sign-in codes last 10 minutes and work once. Every new code replaces the one before it, so always type the newest code we sent.

The code didn't arrive

1. Check spam or junk. The email's subject is "{code} is your Scroll the Bible sign-in code", with your 6 digits at the start.
2. Check that the email on the Enter your code screen is right. It says We sent a 6-digit code to and the address. If it is wrong, go back and enter the right one.
3. Tap Resend Code. You see A new code is on its way. Use the newest one.

If you tap Resend Code too soon, it asks you to wait about 30 seconds. If you request a lot of codes, it asks you to wait a couple of minutes. Check your inbox and spam folder for the last code in the meantime.

The code isn't working

The message under the code tells you what happened:

• That code expired. Tap Resend Code for a new one. The code is more than 10 minutes old.
• That code was already used. Tap Resend Code for a new one. Each code works once.
• Too many tries. Tap Resend Code for a new one. The code locks after too many wrong guesses.
• That code isn't right. Please try again. Check the digits against the newest email. A code from an older email no longer works.

The code checks itself as soon as you type the 6th digit.

If the code goes to an email you cannot open, recover access with your card.