Still need help?
1 min readUpdated Oct 21, 2026
Most things take about a minute on your own. Try these first:
- Sign in with a code
- Update your email
- Recover access when you can't open your email
- Cancel a website subscription or an iPhone subscription
- Get a refund
If you tried those and still need a person, email scrollthebible@thejcbsnbrand.com. If you already got an email from us, you can reply to it. We are a small team of real people and we read every email.
What to include
- The email address you paid with
- Whether you signed up on our website or in the app
- A short note about what is going on
Before we change anything on an account, we look it up by the email you paid with.
Please give us a few business days to reply.
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Get a refundWhere to request a refund for Scroll the Bible, depending on whether you paid on our website or in the iPhone app.Refund and Cancellation PolicyThe refund and cancellation policy for Scroll the Bible: what qualifies for a refund on a website subscription, what does not, and how to cancel yourself in the app under Settings, Subscription. Subscriptions bought through the App Store are handled by Apple. Request a refund with the form on this page.A study or page won't loadFix a verse study, reading plan, or page that shows an error, asks you to sign in, or still looks locked after you paid.