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If you were charged twice

1 min readUpdated Oct 21, 2026

Two charges usually mean two subscriptions. Find the extra one, cancel it, then request a refund for the duplicate charge.

Two website subscriptions

Checkout does not start a second subscription when you are signed in and already subscribed. You can still end up with two if you checked out again with a different email, or on a device that did not know your email.

  1. Open Settings, Subscription. If you have more than one open website subscription, a note there says you only need one.
  2. Cancel the extra subscription.
  3. Request a refund for the duplicate with the Request a Refund form. A duplicate charge qualifies.

A website subscription and an Apple subscription

Apple bills its own subscription, separately from ours. Keep the one you want and cancel the other: cancel on the website or cancel with Apple. Apple decides refunds for its own charges, including a second Apple trial. Ask at reportaproblem.apple.com.

Two accounts

If you subscribed on two different accounts by accident, merge them. Merging keeps the best subscription and cancels the extra.

Related articles

Merge two accountsCombine a second Scroll the Bible account into the one you want to keep, including its saved reading and website subscription.Refund and Cancellation PolicyThe refund and cancellation policy for Scroll the Bible: what qualifies for a refund on a website subscription, what does not, and how to cancel yourself in the app under Settings, Subscription. Subscriptions bought through the App Store are handled by Apple. Request a refund with the form on this page.Get a refundWhere to request a refund for Scroll the Bible, depending on whether you paid on our website or in the iPhone app.